Answers about samples, results and test reports.
What does an ERHR test show?
It shows whether the selected PCR investigation detected the relevant pathogen material in the submitted oral swab. It is a laboratory result for that sample and sampling date, not a complete statement about the animal’s health.
Can a result be false positive or false negative?
Yes. Contamination can contribute to a false positive, while insufficient or degraded material can contribute to a false negative. Following the sampling and handling instructions precisely reduces these risks.
Does a negative result rule out infection?
No. An infected animal may not be shedding detectable amounts at the time of sampling. Timing in relation to possible exposure matters, and a veterinarian may recommend repeat testing when exposure is recent or clinical suspicion remains high.
What happens if my reptile tests positive?
If a PCR test returns a positive result, you will receive the laboratory result together with information about the finding and relevant next steps.
A positive result may have implications for other reptiles in your collection. Depending on the pathogen, further testing, isolation, quarantine measures or changes in hygiene procedures may be appropriate.
Can I get veterinary advice about a positive result?
Yes. Optional veterinary collection health consultations are available following positive or complex test results.
During the consultation, we can discuss:
- The significance and limitations of the PCR result
- Which other animals in your collection may need testing
- Isolation and quarantine strategies
- Hygiene and biosecurity measures
- Follow-up and retesting strategies
- Considerations regarding breeding, introduction of new animals and movement between collections
30-minute online consultation: €109. The consultation focuses on interpretation, testing strategy and health management at collection level. If an individual animal requires clinical examination, diagnosis or medical treatment, you may be advised to contact a veterinarian who can examine the animal in person.
Do I need to book a consultation after a positive result?
No. Veterinary consultation is entirely optional. You will receive your laboratory result regardless of whether you choose to book a consultation.
Who may take the oral swab?
An owner may take the sample using the supplied kit and guide. Venomous, aggressive, very weak or clinically affected animals should be sampled by a veterinarian.
Can several investigations use one swab?
Compatible investigations for one animal can be ordered on the same oral swab. Samples from different animals are never combined.
What is publicly visible?
A public record lookup is limited to the report information needed to verify the animal, investigation, issue date, issuing laboratory and current status. Account, contact, delivery and source-document information is not part of the public lookup.
How is private information protected?
Customer, order, sample and original laboratory information is handled as confidential information and restricted to the account holder and authorised registry or laboratory personnel according to their role. See the Privacy section for details.
Does ERHR replace a veterinarian?
No. The pathogen profiles and sampling guide are reference information. Diagnosis, treatment and decisions about repeat testing belong with a veterinarian who can assess the animal and its history.